Delivery and Return Policy

Cambodiasextoy lays down its set of policies for delivery and return. These policies are to be understood by everyone who comes to shop at our store. If anyone wants to purchase or return a product, our delivery and return policy will be helpful.

Cambodiasextoy operates entirely throughout Cambodia and other parts of Asia. No matter from which city an order request comes, we take a minimum time period of 5 to 7 business days to deliver the product at the customer’s doorstep. It can be any product of your choice and we would deliver it safely at your address.

 

Notify Us in 48 hours for a Wrong Order

One who receives an inappropriate product must report within 48 hours without fail. In case he/she fails, no request will be taken for returning the order.

 

We Only Replace your Product and not Refund

In case one receives a wrong product, he/she can forward a request for product return. Accordingly, the product will be replaced. But no money will be refunded.

 

We Do Not Accept any Damage Caused by Customer

If there is no damage to the order we deliver, we would not accept any request for returning the product. Therefore, no one will be answerable from Cambodiasextoy.

 

We Keep you Updated with your Shipment Details

For any order, call us on -------------------- or send us email at sales@cambodiasextoy.com. We even offer self-pick-up services within Cambodia.

Besides, you can always update your area pin code, new mobile number, order number and even payment details. After confirming your payment receipt along with postal address, the order will be processed.

All our orders are delivered through courier service providers like DHL, TNT, UPS etc. With the help of SMS, we keep all our customers updated. The SMS will comprise the shipment information and tracking number.